Privacy Policy

Remedi Skin Clinic respects your privacy. We only collect your personal information when it is necessary to provide you with safe and effective services. We comply with the Privacy Act 1988 (Cth) and recognise your right to control how your personal information is handled.

By using our services and providing any personal information to us, you consent to our collection, holding, use and disclosure of your personal information in accordance with this privacy policy.

Purpose of Collection

We collect your personal and medical information to assess your suitability for treatments, ensure your safety, and tailor services to your needs.

What Is Collected

Information collected may include your name, contact details, health conditions, medications, allergies, relevant medical and personal history, and photos to assist with skin analysis and tracking treatment outcomes.

How It’s Collected

Information is collected directly from you through digital booking and consultation forms, verbal communication during consultations and treatments, and photos taken during appointments for monitoring purposes.

How It’s Stored

Your data is securely stored in encrypted digital files, accessible only by authorised staff. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.

Use and Disclosure

Your personal information is used solely to provide safe and appropriate treatments. We may use your phone number and email address to confirm appointments or communicate important updates.

We will not share your data with third parties unless required by law or with your consent.

Access and Correction

You have the right to access or request correction of your personal information at any time. Please contact us directly to do so.

Direct Marketing

With your consent, we may send occasional marketing communications. If you no longer wish to receive them, you can unsubscribe by contacting us at:
📧 info@remediskinclinic.com.au

Privacy Complaints

If you believe your privacy has been breached or you are unsatisfied with how we’ve handled your personal information, please contact us directly so we can resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner (OAIC):
📞 Phone: 1300 363 992
🌐 Website: www.oaic.gov.au